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（  ）是指饭店的员工自觉的为顾客提供满意服务的愿望和行动。

单选题
2021-07-17 20:16
A、<span style="font-family: 宋体;">服务意识</span>
B、<span style="font-family: 宋体;">服务技能</span>
C、<span style="font-family: 宋体;">质量管理</span>
D、<span style="font-family: 宋体;">质量意识</span>
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正确答案
D
试题解析
标签： 烹饪工艺与营养 高起专 餐饮管理与实务 餐饮管理与实务-作业
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