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关于开门程序,下列描述正确的是()

多选题
2022-01-11 22:41
A、开门服务中首先请宾客出示证件
B、外部电话开门请求开门委托,电话中通过询问证件号码或生日来确认其住客身份身份
C、宾客在楼层上要求开门,服务员应该婉转地请宾客必须到总台登记
D、为了宾客信息的保密和安全,总台必须以开门单的形式通知客房
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正确答案
B | D

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