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将产品的质量特性划分为关键质量特性、重要质量特性和次要质量特性的依据是()

单选题
2022-02-24 00:13
A、产品设计者的喜好
B、国家质量技术监督局的相关规定
C、生产过程中各工序工艺的难度
D、产品质量特性对顾客满意的影响程度
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正确答案
D

试题解析
根据对顾客满意的影响程度不同,应对质量特性进行分类管理。常用的质量特性分类方法是将质量特性划分为关键、重要和次要类。 关键质量特性是指若超过规定的特性值要求,会直接影响产品安全性或使产品整体功能丧失的质量特性;重要质量特性是指若超过规定的特性值要求,将造成产品部分功能丧失的质量特性;次要质量特性是指若超过规定的特性值要求,暂不影响产品功能,但可能会引起产品功能的逐渐丧失。

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