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从信息服务的发展历史及服务的内容角度来划分,信息服务可以分为哪些类型?试述其基本内容。

问答题
2022-04-02 12:48
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正确答案

答:从信息服务的发展历史及服务的内容角度来划分,信息服务可以分为以下五种类型:

一.文献提供服务。文献提供服务是最传统,历史最悠久,出现时间最早的一种信息服务方式,它最初为文献服务机构所采用。

二.报道服务。报道服务也是图书馆等文献机构首先采用。这种手段最初的目的是更好地为读者服务。在文献信息不断快速增长及读者信息需求不断扩大的要求下,单纯依靠图书馆的力量,依赖传统的文献提供服务已经不能满足读者的要求,它必须采用一种新的方式,快速地向读者提供信息,以满足读者的信息需要。

三.信息检索服务。信息检索服务是根据用户的要求,由专门人员辅助或代替用户查找信息并将结果提供给用户的一种信息服务工作。

四.咨询服务。咨询服务是指以现代科学知识和现代技术手段,方法,为解决经济建设和社会发展中的各种复杂问题而进行的服务活动。

五.网络信息服务。网络信息服务是指在网络环境下信息机构和行业利用计算机,通讯和网络等现代技术从事信息采集,处理,存储,传递和提供利用等一切活动,其目的是为了给用户提供所需的网络信息产品和服务.


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