A、Nobody has complained like that before.
B、I sincerely apologize for that.
C、I wonder why you are dissatisfied with it.
D、It’s not our fault as there are too many customers.
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正确答案
试题解析
该题测试的是对于抱怨的回答。在正式场合下对于别人的抱怨要表示歉意。如果不是自己的错误可以委婉地进行解释,A、C、D项都没有做到这一点,因此都不合适,只有B项对。