Research into customer satisfaction showed that ______.
A、the right smell made people think a product was better
B、people preferred the smell of lemon to coconut
C、certain smells could make people dislike a shop
D、customers rated the goods on sale as more inviting
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试题解析
结论推断题。答案出处为原文第三段。第三段中用lemon-scented detergent比coconut-scented detergent更为好销的例子及coconut-scented suntan lotion比lemon-scented suntan lotion好销的例子来强调某种香味只有利于一种特定产品的销售。