A: I think it’s better for staff to receive written feedback on their performance. If manager gives his/her subordinates written feedback, it will save the trouble of talking to staff face-to-face. To give oral feedback on staff performance might put supervisor/manager in a position where he or she is criticized for doing wrong or supposed to have done wrong in meeting legal requirements. Senior staff don’t have to listen to staff when they make complaints about the company.
B: I think it is sensible to give oral feedback on staff performance. Face-to-face communication contributes to improving relations between managers and staff, which can boost staff morale. Giving staff oral feedback also offers a chance for managers and staff to discuss the goals and targets together. Thus, the managers/supervisors can get valuable information from staff to employer, which in turn can be used to build new targets.