Passage 3　　● Read this letter about a complaint.　　● Choose the best word to fill each gap. Mark one letter (A, B, or C) on your book　　● Do not use any letter more than once.A Letter of ComplaintDear Sir or Madam,　　A few months ago I purchased a washing machine (Sanyo XQB50-68) produced (29)______ your factory. After a few weeks I found that it (30)______seriously damaged the clothes. I asked you to change one for me, (31)______ you did. Now I want to ask you to change(32)______ one for me again.　　This one does not damage my clothes any more, (33)______ I have found that it tangles the clothes seriously and (34)______ it automatically begins to spin the water out, the machine shakes (35)______ heavily that it stops by itself. In the instruction booklet you have not mentioned this defect and (36)______have you told the user how to so1ve the problem. I am quite annoyed by the fact that sometimes when I came back (37)______ work to take the clothes out to dry, they were still (38)______.When I am at home, I have to tend it frequently in untwisting the entangled clothes. Is that (39)______ you call you machine “fully automatic”? P1ease change a new one for me that will not entangle the clothes. (40)______, I would ask you to give my money back or I would complain to the Consumer’s Association.Yours sincerely　　29. A in　　　　B for　　　　　 C by　　30. A is　　　　B had　　　　　 C has　　31. A which　　 B that　　　　　C. All　　32. A new　　 　B this　　　　　C that　　33. A but　　　 B. And　　　　　C because　　34. A before　　B. After　　　　C when　　35. A more　　　B so　　　　　　C less　　36. A so　　　　B either　　　　C neither　　37. A to　　　　B from　　　　　C before　　38. A unwashed　B washed　 　　 C wash　　39. A that　　　B which　　　 　C what　　40. A So　　　　B otherwise　　 C But