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自动提款机的使用,提高了银行储户参与服务的程度,整个取款或查账服务完全由储户来完成。这是因为顾客参与服务的程度与( )相关。

单选题
2021-09-01 20:07
A、顾客的投入
B、服务的标准化
C、服务的自动化程度
D、服务的价格
查看答案

正确答案
C

试题解析

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自动提款机的使用,提高了银行储户参与服务的程度,整个取款或查账服务完全由储户来完成。这是因为顾客参与服务的程度与( )相关。
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